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Developed with the latest technologies and innovations in Cloud app design and with the customer thinking in mind, ERGA-QMS stands out from his competitors by dint of its refined interface, its simplicity of use that makes it very user friendly and its customizable real-time view section. It's never been so easy to manage queues from your office.

ERGA-QMS also comes with a detailed statistics module that would allow you to get data on daily, weekly, monthly, annually or any specific period about traffic of all kinds, employee performance and much more!
Multi-queue and fully customizable, our application is built to manage the customer’s waiting experience throughout his visit to your location. Comparably to most of the other available systems on the market, ours is fully adapted to Person with Reduced Mobility (PRM). The administrators (managers), have access to a real-time supervision and overview of all activities and operations associated to any queues and counters (multisite available).

Interested ? Do not hesitate to contact us, we're here to help !
Trusted by over 20,000+ clients worldwide, since 1994.


When it comes to look professional and fosters the trust of the target audience, design quality is key. One of many great things about our ERGA-QMS application is the fact that you can do whatever you want, visually. If want if you want the visual of your system looks like something specific, everything is possible.

You want to use your logo(s), color(s) and design(s) on all ERGA-QMS components - which is the kiosk(s) and TV(s) ? Good news, we can do what you wantAs simple as that.
In another vein, if you already have your own marketing or graphic designer, that's also perfect! We can upload your content - that means images, videos, typography, etc. quickly.

Keep in mind our application is fully customizable. 


Data's you can get with ERGA-QMS application are tremendous! You want to know something specific about the traffic or the average waiting time your customers are facing ? How much time an employee, on average, takes to serve a customer or even the reasons why customers visits you ? Tell yourself you'll be able to do it in the blink of an eye.

Here some example of data's you can get: 

Waiting time

Average waiting time of a queue, between January 1st, 2021 and December 31th, 2022 (during 17h00 and 21h00), only Wednesday and Thursday.

Visiting reasons

How many deposits, withdraws and bank drafts been made by all employees, during September, October, November and December 2021.

Employee performance

How much time, on average, an employee took to serve customers between July 16th, 2021 and July 24th, 2021 (only during 13h00 and 16h30).
Women Go Over Reports

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