Developed with the latest technologies and innovations in Cloud app design, ERGA-QMS stands out from his competitors by dint of its refined interface, its simplicity of use that makes it very user friendly and its customizable real-time view section.
ERGA-QMS also comes with a detailed statistics module that would allow you to get data on daily, weekly, monthly, annually or any specific period about traffic of all kinds, employee performance and much more!
Multi-queue and fully customizable, our application is built to manage the customer’s waiting experience throughout his visit to your location. Comparably to most of the other available systems on the market, ours is fully adapted to Person with Reduced Mobility (PRM). The administrators (managers), have access to a real-time supervision and overview of all activities and operations associated to any queues and counters (multisite available).
Data's you can get with ERGA-QMS are tremendous! You want to know something specific about the traffic, the waiting time, how much time an employee, on average, takes to serve customers or the reasons customers came to your location ? Tell yourself that you will be able to do it with ERGA-QMS.
Here some example of data's you can get :
- Average waiting time of a queue, between January 1st, 2021 and December 31th, 2022 (during 17h00 and 21h00), only Wednesday and Thursday.
- How many deposits, withdraws and banks drafts been made during September, October, November and December 2021.
- How much time, on average, an employee took to serve customers between July 16th, 2021 and July 23th, 2021 (only during 13h00 and 16h30).
AND MUCH MORE !!!